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FAQ
THE MOST COMMON QUESTIONS
Frequently asked questions
Shipping & Delivery
Gifts Boxes
Care Instruction
Our Silk
Our Brand
When will my order ship and can I track my order?
All orders ship promptly within 1-2 days of placing your order. Tracking information is made available to you and will be emailed to you once your order ships.
Can I cancel my order and ask for a refund?
Why not! We know what it feels like to shop online. If at any point you decide to cancel your order, you are protected under our customer return/refund policy and you will get your full refund, hassle-free.
Do you accept returns and exchanges?
Yes! We offer a hassle-free 60-day return. However, returned items must be in the state it was sold and received. Learn more at refund policy.
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